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Frequently Asked Questions

Quick answers about our filaments, MOQ, samples, customization, shipping and quality.

Original & Compatible Parts

Yes. Original parts are available for selected Roland, Mimaki, Mutoh, Graphtec and other printer models. Availability varies by part and model.

Yes. Compatible replacement parts are available for many commonly used printer models. We can confirm whether original, compatible or both options are available for the part you need.

Original parts are supplied according to the printer manufacturer's original specification or part number. Compatible parts are alternative replacements designed for the same or similar application. Price, availability and specifications may differ.

We will identify the product as original or compatible in the quotation or product information whenever applicable. If this is important for your order, please confirm with us before purchasing.

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