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Frequently Asked Questions

Quick answers about our filaments, MOQ, samples, customization, shipping and quality.

Shipping & Delivery

Transit time depends on the destination and shipping method. Express and air freight are generally faster, while sea freight is usually more economical for larger orders.

Yes. International shipping is available by express, air or sea freight, depending on the order size and destination.

Yes. Orders can be delivered to your nominated freight forwarder, consolidation warehouse or other designated receiving point in China.

Filament is sealed with desiccant and packed to help protect it from moisture and handling during transit. Additional protection can be arranged when required.

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